Service Center Standard and Procedures

August 12, 2022

All Michigan pilots have checklists for every aspect of flying. They always use their checklists even if they only have two steps on them. They do this simply because a checklist is a great way to not forget steps. It is also how they can assure a predictable outcome. That is why Sturgis automo... More

On Board Diagnostics for Your vehicle

August 5, 2022

Today we're going to talk about on-board diagnostics and the questions we hear from folks around Sturgis, Michigan, who need answers about diagnostic services. They want to know what diagnostics are, what's involved and what the benefits are. They really want to understand the value of diagnostic... More

Questions to Ask Your Sturgis Service Advisor

July 10, 2022

We find that a lot of Sturgis drivers are a little tentative when they talk with their automotive advisors. They want to ask questions but don't want to be embarrassed or seem pushy. Vehicles are very complicated and there's more to know about them than most of us have the time to learn. Maybe it... More

Arrive Alive in Sturgis

February 23, 2020

We've all seen drivers do crazy things while driving to or from Sturgis. A guy shaving in the rear-view mirror, a woman applying makeup, people talking on their phones, texting or drinking from an enormous coffee mug. It's a wonder we even dare drive on Michigan roads.The truth is that all of us... More

How Does Tuffy Sturgis Know What to Recommend?

December 1, 2019

When you drop your vehicle off at Tuffy Sturgis in Sturgis, they don't just poke around under your hood looking for stuff to do. Tuffy Sturgis professionals have lists and procedures they follow for different types of service. First of all, your Sturgis service center will note the mileage on you... More

What Sturgis Customers like About Us at Tuffy Sturgis

June 20, 2018

A big part of the service we provide at Tuffy Sturgis for our Sturgis customers is education. We want you to feel confident with your service decisions. And we're always open to questions from our valued Sturgis area customers. Even though we try to be proactive in our Tuffy Sturgis automotive ed... More

Speak Up: Talking with Your Tuffy Sturgis Service Advisor

September 6, 2017

About 80% of the vehicles on Sturgis roads today are behind on their preventive maintenance schedules. That translates to about 160 million vehicles in the United States that aren't performing as well as they could be - thousands right here in Michigan. Some of the maintenance issues are minor. O... More

What Sturgis Automotive Service Consumers Should Know

July 23, 2017

There are some things drivers should know about Sturgis car service and repair. First and foremost, Tuffy Sturgis cares about you and your family's safety. And we really appreciate your business. Tuffy Sturgis in Sturgis wants to build a trusting relationship that becomes the foundation for a mu... More

Ethics of Automotive Repair in Sturgis

July 4, 2017

We're going to be talking about the ethics of automotive repair. It seems like news outlets really like hit-and-run reporting; they hit everyone from groceries stores to retail to physicians. And the Sturgis automotive service and repair industry hasn't been given a pass either.Unfortunately, eve... More

What You Need to Know from Your Tuffy Sturgis Service Advisor

January 15, 2017

Sturgis drivers may feel intimidated when they take their vehicles to a service center. They have questions but aren't sure how to ask. They don't want to feel embarrassed about their lack of knowledge. They don't want to make the service technician feel that they don't trust him.If your service... More